About Ordering
You can order Chrisco for yourself or as a gift for someone else for an Australian delivery address.
All Chrisco products are available via a payment plan, no interest charges and no credit traps. Orders are then delivered once a year, before Christmas. You can pay weekly, fortnightly or monthly. You can add products throughout the year too. The earlier start, the smaller your weekly payments will be.
How to Place your Order
You can place your Chrisco 2012 order online, mail, phone or fax.


1. Online: simply click "Add to Cart" next to any of the products you would like to purchase. Items will be added to your shopping cart which will automatically update to show the current total. When you have added everything you would like to order, click on "Go to Checkout" and follow the simple instructions that lead you through the ordering process. It's that easy! Please note: In most delivery locations, the price of products includes collecting your payments (charged to us by our bank) and delivery (conditions apply to Home and Living, oversized and heavy items – please see Terms and Conditions of Purchase.)
2. Phone: Once you have selected the products that you want, you can phone your order through to one of our friendly Customer Service Representatives on 1800 144 662. They'll be able to tell you how much your weekly payments will be, and help you with anything else you need.
3. Fax: You can download an Order Form and Free Fax to 1800 61 61 61.
4. Mail: You can download an Order Form here or use the one in the centre of your catalogue. Once you have completed the Order Form, mail it to us: Chrisco Hampers, Reply Paid 75304, Locked Bag 100, Regents Park DC, NSW 2143.(No stamp required)
How to complete a downloaded Order Form
1 Membership Details
Cross the relevant box and write your Membership Number if you have one.
2 Mailing Address
Complete your personal and address details.
3 Delivery Address
Complete delivery address details if different from mailing address.
4 Agent Details
Write your agent’s details if you have one.
5 Hamper Order Details
Write the details of the hampers that you want: Code, Hamper Description, Size (if applicable), Quantity and Price. Total up your order and write the total amount in the box provided. Click here for a payment calculator which will help you work out what your payments will be.
6 Signature Required
Print and sign your name and fill in the date.
7 Gift Order to friends and family
Cross the box in step 5 and write your own details on the main Order Form. Turn to the Gift Order Form on the back. Fill out the receiver’s address details and the message you would like to include. Write the details of the hampers you want. Call 1800 144 662 if you are sending to more than one address.
8 Payment Details
Choose your payment start date, payment frequency and payment day.
9 Direct Debit Request
Complete the Direct Debit Request to secure your order. We need your bank account number, not your EFTPOS card number. Don’t worry if your account has fewer numbers than the spaces provided – this is different for each bank.
About Your Payments
How can I pay for my order?
By Direct Debit, BPay or Credit Card. Credit Cards will be debited on the 15th of every month.
Can I stop a Direct Debit payment?
Yes, if you call us by midday the working day before your payment is due we can stop a payment (i.e.: before Friday midday for a Monday payment).
What is a Direct Debit Authority?
A Direct Debit Authority allows a payment to be automatically deducted from your bank account. By filling out the Direct Debit Request form in this catalogue, you are authorising Chrisco to debit your payments from your chosen account.
At midnight on the day you have chosen (usually your pay day), our bank debits your account electronically. It’s easy. Just fill in the form and then... relax.
What happens if I miss a payment?
We’ll automatically recalculate and slightly increase your future payments so that your order is fully paid by Friday, 26th October 2012.
Will I be charged if I miss a payment?
Your bank, Credit Union or Building Society may charge you a fee. Chrisco may charge you a small dishonour fee of $3.50 to cover charges we incur.
What happens if I can’t keep up my payments?
We understand that circumstances change and if you are not able to keep paying, please call one of our friendly Customer Service team to discuss your options on 1800 144 662
What happens to my payments on Public Holidays?
Your Direct Debit payment will come out the next working day. Please note that Chrisco is located in Sydney, therefore we observe all NSW public holidays. If you wish to skip a payment on a public holiday, or on the day after, you will need to let us know before midday on the working day prior.
What is a HeadStart Plan?
A HeadStart plan is the easy way to get a head start on your Chrisco payments for the next Christmas.
How does a HeadStart Plan work?
Your direct debit payments will continue until your order is fully paid for (no later than 26th October 2012). After the 26th October 2012, a HeadStart Plan will be created for you and direct debit payments will continue accordingly. A HeadStart Plan allows you to make payments towards next year’s order, while
giving you time to decide exactly which products you want. We will write to you to confirm your HeadStart Plan payments prior to commencing your direct debits.
Calculating payments
Final payment for catalogue orders is due in October. Therefore, your payments depend on when you place your order and how often you pay them.
All products display a total price. Once you add items to your shopping cart you can click on the payment calculator to estimate your payments. This calculation takes into consideration the remaining time available to make payments before the catalogue closes.
Any Questions?
Click here for answers to some frequently asked questions.