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YOUR ORDER

All items are delivered from November to mid December 2016 unless stipulated otherwise. You can change your order at any time until the Last Order Date shown below:

2017 Catalogue Last Order Date Last Change Date Final Payment Date
Hamper Friday 27th October, 2017 Friday 27th October, 2017 Friday 27th October, 2017
Home and Living Friday 25th August, 2017 Friday 25th August, 2017 Friday 27th October, 2017
Family Christmas Gifts Friday 25th August, 2017 Friday 25th August, 2017 Friday 27th October, 2017
Top Up - Hamper Friday 27th October, 2017 Friday 27th October, 2017 Friday 27th October, 2017
Top Up - Home & Gift Friday 25th August, 2017 Friday 25th August, 2017 Friday 27th October, 2017
       

CUSTOMER SERVICE

Our Customer Service Centre is open from 8.30am to 5.00pm AEST weekdays (excluding NSW public holidays) on 1800 830 830. If you have any comments or queries, our friendly Customer Service team will be more than happy to help.

MEMBERSHIP NUMBER

Your Membership Number is important. It is the way that we identify you and keep your account up to date. Please write your Membership Number on all letters to us and also quote your Membership Number when calling the Customer Service team.

PRODUCTS AND PRICING

Should there be a product change, an appropriate substitution, either for products or retailer gift cards, of comparable value may be made. All weekly payments are rounded up to the nearest 5 cents, excluding gift cards and vouchers. You will however, only ever pay the total amount shown. All prices are inclusive of GST, tax and/or duty where applicable. Should there be any alteration in rates of GST, tax or duty, or any unforeseen product or fuel price increases, chrisco reserves the right to substitute or adjust hamper contents accordingly to cover the increase.

CREDIT BALANCE

chrisco Hampers will deduct a $25 administration fee per annum from any credit balance on an inactive account.

DELIVERY

A packing and administration fee of $9.95 is applicable per Home and Living order (excluding gift cards and vouchers).All deliveries are made from November to mid December 2017, unless stipulated otherwise. We’ll send you a delivery advice card closer to the time to advise your delivery details. If you order multiple items, you may receive your items over multiple days. Due to the nature of frozen goods, customers must be home to accept delivery on the day advised, or make arrangements with friends or neighbours to accept it for you. We recommend you put frozen products into your freezer as soon as you receive them. In accordance with liquor licensing legislation, customers who purchase hampers containing alcohol must be over the age of 18 years at the time of order. Proof of identity and age will be required. While every effort is made to deliver as advised, chrisco cannot accept any liability for delay due to the customer’s failure to complete customer obligations or any other reason beyond the control of chrisco (and/or its staff). chrisco does not accept any liability resulting from a contracted party’s failure to deliver as advised. Deliveries to islands or some remote communities may incur an onforwarding freight charge depending on the postcode. Details can be obtained when placing your order or see also the Delivery - Onforwarding Freight Charge section of the Terms & Conditions of Purchase (link) online at www.chrisco.com.au. Should your delivery address change, please inform chrisco immediately. If a delivery address is changed after the 25th August 2017, chrisco reserves the right to charge an administration fee. Rural Delivery If you live in or move to a remote rural area, we may ask you to collect your order from a local pick-up point and some very remote areas may not be within our courier delivery range. Please check this when you order. See also the Delivery - Rural section of the Terms & Conditions of Purchase online at ww.chrisco.com.au/ConditionsInfo.aspx. Gift Card and Voucher Delivery Gift cards and vouchers are not redeemable for cash and cannot be used to pay off store accounts or finance agreements. No change will be given. Once issued, if lost, stolen or destroyed they cannot be replaced or refunded. For full terms and conditions visit the respective retailer’s website. Gift cards and vouchers must be signed for on delivery. They will arrive by the first week of December in plenty of time for your Christmas shopping.

RURAL DELIVERY

If you live in or move to a remote rural area, we may ask you to collect your order from a local pick-up point and some very remote areas may not be within our courier delivery range. Please check this when you order. See also the Delivery - Rural section of the Terms & Conditions of Purchase.

GIFT CARD AND VOUCHER DELIVERY

Gift cards and vouchers are not redeemable for cash and cannot be used to pay off store accounts or finance agreements. No change will be given. Once issued, if lost, stolen or destroyed they cannot be replaced or refunded. For full terms and conditions visit the respective retailer’s website. Gift cards and vouchers must be signed for on delivery. They will arrive by the first week in December in plenty of time for your Christmas shopping.

RETURNS

We will gladly replace items or reimburse you should a product be damaged in transit and in accordance with our legal responsibilities as a merchant. We are unable to accept returns for other reasons such as if you have changed your mind or have made an incorrect choice about the product and no longer wish to keep it.

CATALOGUE

All efforts have been made to check for errors and omissions in typography and photography. However, inadvertant errors may occur for which chrisco will not be . Product images are for illustrative purposes only. Christmas Hamper 2017 and Home and Living 2017 catalogue publication: October 2016 and Family Christmas Catalogue publication December 2016. Top Up Catalogue publication February 2017 . Copyright© 2017.  chrisco Hampers Pty Ltd. All rights reserved. No part of this catalogue may be reproduced or transmitted in any form or by any means electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without prior permission from chrisco in writing. There will be no contract between chrisco and a customer until chrisco issues a notice confirming the customer’s order. Each contract is governed by the law of the state or territory in which the customer resides except for residents of the ACT whose contracts will be governed by the law of NSW.

HEADSTART PLAN

What is a HeadStart Plan? A HeadStart Plan allows you to make payments towards next year’s order, while giving you time to decide exactly which products you want. Once your 2017 order is fully paid, a HeadStart Plan for 2018 will automatically be created for you and your direct debit payments will continue (for the same amount as your second last payment for your 2017 order).

What if I don’t want a HeadStart Plan? If you do not want to have a HeadStart plan, you can tick the red box at the bottom of the order form or simply call us on 1800 830 830 and we can do it for you.

What will my payments be under a HeadStart Plan? We will write to you to confirm the amount and other details of your HeadStart Plan payments prior to commencing your direct debits under the HeadStart Plan.

Are my payments refundable? Payments under your HeadStart Plan are fully refundable unless and until you convert them into an order for 2018. Once payments under your HeadStart Plan are converted into an order for 2018, chrisco’s Cancellation Policy will apply to your 2018 order (see below for details, or the Terms and Conditions of Purchase on chrisco’s website: www.chrisco.com.au/ConditionsInfo). You can convert your HeadStart Plan into an order for 2018 by filling out the order from in next year’s catalogue, by giving us a call on 1800 830 830, or going online at chrisco.com.au.

What if I don’t convert my HeadStart Plan into an order? If you have not converted your HeadStart Plan into an order by 16th February 2018, chrisco will automatically place an order for you for goods of a similar value to your 2017 order (unless you tell us not to do this). Orders that are automatically placed by chrisco are fully refundable unless and until you confirm your order. Once you confirm your order, chrisco’s Cancellation Policy will apply (see below for details, or the Terms and Conditions of Purchase on chrisco’s website: www.chrisco.com.au/ConditionsInfo).

Free Gift: To give you an extra helping hand, chrisco will give a free gift with a retail value of at least $25 to customers whose HeadStart Plan is converted into an order for 2018 (Limit one free gift per customer).

CANCELLATION POLICY

You may cancel your order at any time prior to the delivery of goods. If you cancel your order within 21 days of the date of your original order confirmation (Cooling Off Period), there will be no cancellation fee. After the Cooling Off Period, chrisco will charge you a cancellation fee as follows:

  • prior to 1 August: 20% of monies paid at the cancellation date (up to a maximum cancellation fee of $200)

  • after 1 August: 50% of monies paid at the cancellation date (up to a maximum cancellation fee of $500)

In certain circumstances, and in its discretion, chrisco Hampers may waive the cancellation fee. However, cancellation fees will be incurred on all personalised items if manufacturing has commenced

 

PRIVACY POLICY

For a detailed copy of the chrisco Hampers Pty Ltd Privacy Policy please refer to our Privacy Policy

Can't wait to get the 64GB Apple iPod includes with accessories,,, The All Star Wars DVD movies DVD box set for myself and as well the fast and the furious truck with the model cars.. Gift for my boyfriend... Started the fortnightly payments back in beginning of January... Looking forward to see the new 2017 catalogue ... Counting and excited. T Suttcliffe.

I got my daughter some new furniture for her room to pass the nursery stuff down to a future baby, the Parkes furniture. I have $385 left of a $1700 total. I love Chrisco, she is gonna be one happy young lady late this yr. I think next yr I'll be stocking up on towels, sheets and kitchenware. I hope you continue to stock furniture and household stuff! Love it! E. Williams.

This will have to be next year order lol I have no more room or space to add any for this year order not even sure if i have enough room for this year order but i do love chrisco especially my kids. T. Tumutoa

I like the meat hampers. Being a pensioner I find it helps having all that meat for about 4 months of year. J. Dowling.

I got my Chrico delivered last weekend....all 15 boxes! Love it, can't wait to place next years order. R. Cross.

This is my first Chrisco Christmas and I'm so glad I done it. Chrisco is totally worth it. Thank you Chrisco for making my Christmas this year a really good one :) M. Irbitis.

This is my about 8 years or more with Chrisco & never been happier. Always spot on. K. Lee

Thanks for making life so much easier Chrisco!! B. Magee

‪‪24 boxes delivered today. Absolutely amazing. Thank you Chrisco!! A. Cryer.

Thank you chrisco great start to our Christmas looking forward to next year already. H. Millborn.

Feeling a lot like xmas thank u chrisco very excited boys here with today's arrival. M. Ridgeway.

My family calls me the crisco grinch because I wont let them touch it until Christmas Eve. Have been getting crisco for about 15 years. M. Martin.

Christmas isn't Christmas without Chrisco. D. Hustwaite.

We love chrisco delivery day :) M. Voss.

I have been getting Chrisco since the first year it started in Adelaide never been let down once always on time with their deliveries simply amazing, the kids love it all the treats for over the school holidays sure makes things a lot easier. Thankyou Chrisco x M. Marsh.

Got mine today, thank you and thank you for the phone call to make sure I got it, all ready put part of my order in for next year. T Dunn.

Chrisco is my favorite day. It feels like how christmas did when i was a kid. I love love love opening each box and putting everything away. Thank you for making it easier for people to survive christmas! R. Piscopo

Thank you chrisco for making our delivery feel like Christmas unwrapping fun present for the whole family. And making Christmas feel so much more fun and relaxing. The kids love seeing all the food and eating it too. The fun part is trying to find space to fit it all. C. Deluca.

Thank you Chrisco. Makes this time of the year a lot easier. K. Strudwick

I had 30 boxes delivered i love chrisco it makes it easier for me and i don't have to shop lol thank u so much. K. Weston.

23 boxes delivered and packed away into 2 pantries.. thanks chrisco for taking the stress off us this christmas. M. Maddison.

More excited bout opening our chriscos tomorrow when they arrive than actual Christmas, lol P. Searle.

Received our Chrisco yesterday and once again perfect. I've been getting Chrisco every since they have been delivering here in Qld and I wouldn't change . You have one very happy customer here one again Chrisco. M. Phillips.

Just got my Chrisco today & very happy indeed. J. Dowling.

already ordered for next year, eagerly awaiting this years and loved last years Chrisco. M. Magennis.

I love you guys so much, every year I look forward to my hampers arriving, just want to say you guys are absolutely awesome and I would like to thank everyone involved in getting my hampers to me safe and sound. K. Martin.

Shop with Confidence

Affordable payment plans

With small regular instalments, our no deposit and no interest lay-by plan makes shopping for Christmas easy and affordable.

Multiple payment options

Direct Debit, BPay or Credit Card; the choice is yours. Plus you choose the payment plan that best suits you from weekly, fortnightly or monthly instalments.

Delivery

We deliver all your Christmas goods to your door come November / December, in plenty of time for wrapping. Plus delivery is included in the price of the product. So there’s no need to pay anymore!